Every dentist wants a good partnership with their dental laboratory. They want a laboratory that understands their expectations and delivers what they (the laboratory) have promised. If you want this kind of partnership, below are 5 tips for building a good working relationship with your dental laboratory.
1. Understand partnership expectations. All good laboratories will help dentists achieve their goals without jeopardizing their own goals. Your laboratory must know what is most important to you: keep costs low, deliver cash on time or even offer cash planning assistance. Labroratoy good teeth must meet your expectations, without sacrificing quality or expertise.
2. Save your words. A true partner must be realistic when it comes to action items and tasks. If your lab tells you they will do something - send a case, check the dental insurance code or follow up on a billing question - they should do it. Customers nissui indonesia appreciate it when the lab is capable of more than expected, but they will certainly be made worse if the lab fails to achieve what they promised.
"Our dental laboratory is very confident in our turnaround time, we actually publish a calendar showing the date of the case back to our customers," explained Allison Raver, Vice President of Sun Dental Labs. "We do everything we can to make sure the cases are in dental practice before the appointment with the patient! Sticking to the completion time that we quoted is one of the main reasons we maintain our dental practice as a customer."
3. Pay attention to security problems. Make sure your dental laboratory uses approved and regulated ingredients. However, the health and safety of your patients are at stake.
4. Communicate with your partner. When you start working with a new lab, talk with them to determine your expectations and time frame for resolving cases. Normally, your lab can set your files to enter preferences - sent via UPS overnight, using only worthless ingredients, always making a candle try - so you don't need to fill out our prescription forms completely. Many labs assign special account managers so that the dentist has one person to ask. Some have online case management / tracking software so you always know where your case is.
5. Mutual teaching. Many dental laboratories have implant specialists, for example, who are willing to work with you on a case-by-case basis to get the right installation. Other laboratories offer classes or presentations about the latest restorative techniques they use or the products and services they offer. Take advantage of this opportunity! By asking questions during the presentation, you might shape the way your dental labroratoy produces products in the future.
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